1. Information
Collection And Use
1.1 We will not, without your express consent, use your personal
information for any purpose other than as set out below:
1.1.1 in relation to the ordering, sale and delivery of Goods;
1.1.2 to contact you regarding current or new Goods or services or any other
goods offered by us or any of our divisions, affiliates and/or partners (unless
you have opted out from receiving marketing material from us);
1.1.3 to inform you of new features, special offers and promotional
competitions offered by us or any of our divisions, affiliates and/or partners
(unless you have opted out from receiving marketing material from us); and
1.1.4 to improve our product selection and your experience on our Website by,
for example, monitoring your browsing habits, or tracking your sales on the
Website.
1.2 We will not, without your express consent, disclose your personal
information to any third party other than as set out below:
1.2.1 to our employees and/or third party service providers who assist us to
interact with you via our Website, email or any other method, for the ordering
of Goods or when delivering Goods to you, and thus need to know your personal
information in order to assist us to communicate with you properly and
efficiently;
1.2.2 to our divisions, affiliates and/or partners (including their employees
and/or third party service providers) in order for them to interact directly
with you via email or any other method for purposes of sending you marketing
material regarding any current or new goods or services, new features, special
offers or promotional items offered by them (unless you have opted out from
receiving marketing material from us);
1.2.3 to law enforcement, government officials, fraud detection agencies or
other third parties when we believe in good faith that the disclosure of
personal information is necessary to prevent physical harm or financial loss,
to report or support the investigation into suspected illegal activity, or to
investigate violations of these Terms and Conditions;
1.2.4 to our service providers (under contract with us) who help with parts
of our business operations (fraud prevention, marketing, technology services
etc). However, our contracts dictate that these service providers may only use
your information in connection with the services they perform for us and not
for their own benefit;
1.2.5 to our suppliers in order for them to liaise directly with you
regarding any faulty Goods you have purchased which requires their involvement.
1.3 The company undertakes never to sell or make your personal information
available to any third party other than as provided for in this policy.
1.4 We will not retain your personal information longer than the period for
which it was originally needed, unless we are required by law to do so, or you
consent to us retaining such information for a longer period.
2. The Types of
Information We Collect
2.1 Should you decide to register as a user on the Website, or place an
order via our online channels, we may require you to provide us with personal information
which includes but is not limited to:
2.1.1 your name and surname;
2.1.2 your email address;
2.1.3 your billing address; and
2.1.4 your shipping address; and
2.1.5 your mobile number.
2.2 Should your personal information change, please inform us and provide us
with updates as soon as reasonably possible.
2.3 You may choose to provide additional personal information to us, in which
event you agree to provide accurate and current information, and not to
impersonate or misrepresent any person or entity or falsely state or otherwise
misrepresent your affiliation with anyone or anything.
3. Cookies and
other tracking technologies
3.1 This website makes use of cookies to automatically collect
information and data through the standard operation of the Internet servers.
Cookies are small text files a website can use (and which we may use) to
recognise repeat users, facilitate the user's on-going access to and use of a
website and allow a website to track usage behavior and compile aggregate data
that will allow the website operator to improve the functionality of the
website and its content, and to display more focused advertising to a user by
way of third party tools. The type of information collected by cookies is not
used to personally identify you. If you do not want information collected
through the use of cookies, there is a simple procedure in most browsers that
allows you to deny or accept the cookie feature. Please note that cookies may
be necessary to provide you with certain features available on our Website, and
thus if you disable the cookies on your browser you may not be able to use
those features, and your access to our Website will therefore be limited. If
you do not disable cookies, you are deemed to consent to our use of any personal
information collected using those cookies, subject to the provisions of this
clause 15.
3 2 The Company may make use of other tracking technologies including, but not
limited to, web beacons which are small graphic images or other web-programming
code included in webpages and email messages and/or embedded scripts placed on
the website designed to collect information about your interactions with any
given website. These technologies are used in order to collect certain
information which may also include personally identifiable information for
purposes such as fraud detection and improvement of our website amongst others.
3.4 The Company makes use of anonymous UID tracking to allow Google and its
services to personalise the advertisements that are shown to you. You can opt
out of Google's use of cookies by installing the Google Analytics opt-out
browser add-on
4. External Links
4.1 This Website may contain links or references to other websites
(Third Party Websites) which are outside of our control, including those of
advertisers. These Terms and Conditions do not apply to those Third Party
Websites and The Company is not responsible for the practices and/or privacy
policies of those Third Party Websites or the cookies that those sites may use.
4.2 Notwithstanding the fact that the Website may refer to or provide links to
Third Party Websites, your use of such Third Party Websites is entirely at your
own risk and we are not responsible for any loss, expense, claim or damage,
whether direct, indirect or consequential, arising from your use of such Third
Party Websites or your reliance on any information contained thereon.
4.3 If you disclose your personal information to a third party, such as an
entity which operates a website linked to this Website or anyone other than The
Company, The Company shall not be liable for any loss or damage, howsoever
arising, suffered by you as a result of the disclosure of such information to
the third party. This is because we do not regulate or control how that third
party uses your personal information. You should always ensure that you read
the privacy policy of any third party.
5. Surveys And
Contests
5.1 From time-to-time we request information from you via surveys or
contests.
5.2 Participation in these surveys or contests is completely voluntary and you
therefore have a choice whether or not to disclose any information to us.
5.3 Information requested may include contact information (such as email
addresses) and demographic information.
8.4 Contact information will be used by us to notify the winners and award
prizes in relation to our competitions, and also for promotional mailings.
8.5 Survey information will be used for the purposes of monitoring or improving
the use and satisfaction of this site.
6. Ratings and
Reviews
6.1 When you provide a rating or review of a Product, you consent to us
using that rating or review as we deem fit, including without limitation on the
Website, in newsletters or other marketing material. The name that will appear
next to that rating or review is your First Name, as you would have provided
upon registration. If you do not agree to this, please do not put any ratings
or reviews on the Website. We will not display your Last Name, nor any of your
contact details, with a rating or review.
7. General
7.1 We will treat your
personal information as strictly confidential, save where we are entitled to
share it as set out in this policy; take appropriate technical and
organisational measures to ensure that your personal information is kept secure
and is protected against unauthorised or unlawful processing, accidental loss,
destruction or damage, alteration, disclosure or access;
7.2 provide you with access to your personal information to view and/or update
personal details;
7.3 promptly notify you if we become aware of any unauthorised use, disclosure
or processing of your personal information;
7.4 provide you with reasonable evidence of our compliance with our obligations
under this policy on reasonable notice and request; and upon your request,
promptly return or destroy any and all of your personal information in our
possession or